Whether you are a major high street brand or a serious start up e-tailer we can provide a be-spoke fulfilment solution for you.
Jungo derives from the Latin word adjungo which means ‘to connect’ or to ‘integrate’ and this is what we want to do for you – integrate a fulfilment solution that provides an innovative premium service, which is visible throughout the process and delivers outstanding value. We certainly have the experience, resource and pedigree – our parent company POS Direct Ltd. has been providing solutions for businesses for nearly 21 years now and has given us the go ahead to launch a new, dynamic and exciting company in the world of Internet Retail Fulfilment.
If you would like to come and meet us for a coffee and discuss your needs, please get in touch.
Jungo Fulfilment Solutions are an exciting new subsidiary brand within our parent company
POS Direct Ltd, established to meet the growing Fulfilment needs of today’s Internet Retailer.
Our pedigree within POS Direct Ltd. is derived from our experience of 21 years operating as a Business to Consumer (B2C) and a Business to Business (B2B) services company specialising in Fulfilment, Distribution, Ecommerce and Storage for global brands. The company aims to deliver Premium Service, Visibility, Value and Innovation for all our customers for every service provided without compromise. This is our embedded culture and all stakeholders are expected to share this philosophy throughout the business.
Our services range from one-off single item projects to ongoing multiple product line operations
We undertake our core services for B2C and B2B clients, handling products ranging from high value ambient Food Hampers, Premium Coffee, Wet Stock (Alcohol), Electrical Goods, Giftware, Personal Accessories and Jewellery to a varied range of Point of Sale (POS) and Marketing Collateral.
Our services range from one-off single item projects to ongoing multiple product lines delivering:
- 'Pick & Pack' KPI of 99.89%
- Delivery 'on time' KPI of 99.35%
Choose a service below to find out more
Fulfilment
We will endeavour to surpass our client expectations measured by Key Performance Indicators, through our robust procedures, implementing stringent quality control in the order processing and preparation, picking, packing, dispatching and execution of all orders to your customers and end users.
Distribution
Understanding effective distribution and its impact on the end users brand and chosen supplier experience, remains front of mind. Without exception, timely delivery, wherever, whenever, however, continues to be exhaustively challenged and executed.
E-Commerce
Continuing to innovate and deliver efficiencies in E-Commerce is essential in helping our clients to meet their objectives. Our unique bespoke fulfilment solution enables integration with our clients based on their needs, rather than rigid system processes. We achieve this by adopting a sliding scale approach to integration enabling our clients to integrate with the Jungo Fulfilment system from a level that suits them. This scale includes clients using full scale business applications such as SAP with EDI exchange protocols through to open source e-commerce platforms such as Magento using batch ordering solutions.
We also offer bespoke management portals enabling our clients to run their own ‘Cloud Warehouses’ enabling you to Book in Stock, Address Management, Stock Management, Financial Management, Bespoke Reporting, Stock Collection and Stock Disposal Facility.
Storage
Our comprehensive understanding of our client’s diverse range of Products, managed by our tailored MIS, provides clear visibility and accessibility for our clients allowing finite execution of fulfilment & despatch of orders.
Customer Service
Understanding the needs of our clients for a ‘Full Service Solution’, we take a personal, flexible approach. To this end, we will continue to avail ‘off the peg’ or ‘bespoke’ solutions as required. Our goal is to be the leading independent provider of these services in the UK and recognised as the ‘benchmark’ standard in delivering Premium Service, Visibility, Value and Innovation whilst adhering strictly to our core values (respect, integrity and trust), ethical trading and ensuring a safe working environment for all our stakeholders.
Underpinning our commercial operation, we ensure visibility of and adherence by all our stakeholders, of all our policies and values which include but are not limited to: Quality, H&S, Environmental, People and Training.
We have a client base that ranges from start ups through to blue chip companies. The thread that binds us together is that we are absolutely committed to providing a World Class Service whoever and wherever our clients are which drives SUCCESS for both of us.
- We listen
- We provide tailored bespoke solutions that
fit your business - We are nice people to work with, have fun and
smile everyday - We will love your brand (and you and your people and your customers)
- We have the resource, our parent company
POS Direct Ltd. has a 21 year pedigree working with some of the largest brands in the world - We will bend over backwards and jump through hoops for you to deliver a set of agreed Key Performance Indicators to absolutely ensure we 'do what we say'. Actions speak louder than any words in our view of the world
- We deliver Quality. We are ISO:9001 accredited
- We love the planet and care for its sustainability and want you to as well – Environment ISO:14001
- We have a World Class Technology department at your disposal, and they talk a language we can all understand
- We have some cracking distribution contracts with the market leaders in delivery to the consumer – we'll share these with you
- We will be visible in our pricing structures
- We have a client base that ranges from start ups through to blue chip companies. The thread that binds us together is that we are absolutely committed to providing a World Class Service whoever and wherever our clients are which drives SUCCESS for both of us
We have a vastly experienced Director/Senior Management team and employ more than 120 people specialising in all aspects of our service provision.
We have a vastly experienced Director/Senior Management team and employ more than 120 people specialising in all aspects of our service provision from Account Management & Administration to Warehouse Operations and IT, so you can be assured we can manage your account efficiently and effectively from integration and implementation through to the long-term.
Our IT capabilities set us apart, allowing us to offer bespoke Warehouse Management Systems encompassing comprehensive stock, order, track & trace and management reporting functionalities, tailored to match customer requirements along with web based solutions for optimum convenience and performance for our valued clients. Alternatively, we can integrate with your systems to ensure best practice is achieved for both parties.
We believe our added value is in tailoring a warehousing & resource solution to suit you. This may involve dedicated facilities both in terms of warehousing and other resource to meet your requirements right down to how we integrate IT systems & IT operational & reporting requirements, what storage facilities would suit your products best (e.g. pallet racking, shelving, pick-bins etc), how best to process, pack and dispatch your orders and which delivery option matches your needs.
Our starting point would be to listen to you so that ultimately we can provide you with the best solutions for your business in all aspects of our role.
Our expertise in implementing and embedding the operations of major clients and the disciplined management of their collateral thereafter within our business will commence with appointing a dedicated Jungo Account team in both the Warehouse and Administration functions.
At the Administration/Operational interface, we will appoint a dedicated Account Manager (AM) as your primary contact. The AM will be fully supported by an Administration and Warehouse team. Day to day performance will be closely overseen by our Client Services Manager. At a senior level the Facility Operations Director will be involved in regular review meetings, both externally with you and internally with the Account team to ensure your key objectives and KPI's are being achieved.
Your Jungo Account Manager/Administration and Warehouse Team will work seamlessly with your key personnel on all commercial areas.
Roger Crosse
Founder and Managing Director
Sales and marketing background; originally employed by Cadbury and Sony, bringing a wealth of sector and corporate experience.
Email: rogercrosse@jungo.co
John Southgate
Group Operations Director
Sales operation background; previously steeped in the pharmaceutical industry including Du Pont and Boots. John brings operational and procedural excellence to the business.
Email: johnsouthgate@jungo.co
Simon Wilkins
IT Director
Has a pedigree as a Senior Software Developer and IT Manager and has extensive experience in the provision of end user technical support and development. Our commitment to IT and Technological Development sits as an integral part of our long term strategy, ensuring investment driven IT capability and innovation within our specialist field for the benefit of our clients
Email: simonwilkins@jungo.co
John Hadley (FCA)
Finance Director
Has 39 years finance experience working as a Chartered Accountant, working with POS Direct for the last 15. John embeds the finance strategy in line with the business growth plan, working in parallel with the commercial director team.
Email: johnhadley@jungo.co
Ged Newman
Commercial Director
Sales, brand management and sales training background, bringing 30 years FMCG and people development experience from Nestle.
Email: gednewman@jungo.co
September 21, 2011
Jungo have recently acquired a further new client. Wild Trail Foods are producers of a unique popcorn based cereal bar.
Jungo are helping Wild Trail with their retailer and wholesaler fulfilment operation.
By offering a bespoke fulfilment integration solution Jungo and Wild Trail
can seamlessly exchange order information into Jungo’s Stock Management System.
To find out more about Wild Trail foods, visit their website.
Jungo have recently acquired another new client. SeenACar.com is a complete online car selling solution, which puts the customer literally in the driving seat! when privately selling their vehicle.
Jungo are helping SeenACar with their online fulfilment processes.
By offering a bespoke fulfilment integration solution Jungo and SeenACar
can seamlessly exchange order information from the SeenACar ecommerce platform
into Jungo’s Stock Management System. Likewise Jungo can feedback despatch
notification messages into the e-commerce platform completing the fulfilment cycle.
To find out more about SeenACar, visit their website.
August 11, 2011
Jungo have recently acquired Mohdoh as a new client. Mohdoh is a mouldable aromatherapy tool which combines aromatherapy, play therapy and colour therapy to create an effective and fun way of helping people to relax and unwind.
Jungo are helping Mohdoh to satisfy their customers’ needs with their e-retailing offering, delivering premium service, visibility, value and innovation. To find out more about Mohdoh, visit their website.
August 10, 2011
The Wholeleaf co. Jungo are pleased to announce that they are working with The Wholeleaf Co, a company making natural and sustainable products which help change the lives of the people who make them in rural India, as well as helping to reduce non-biodegradable waste that goes to landfill in the UK.
The Wholeleaf Co’s products are different from other ecofriendly disposables as they are totally natural – no pulp, no starch, just a washed and pressed leaf.
Jungo’s service offering includes customer order processing, pick and pack, despatch, returns and store, as well as your own personal account manager, reporting and resolving, online data for you and your customer resulting in a positive delivery experience every time. To find out more about the Whole Leaf Company, visit their website.
If you would like to find out more about what Jungo can do for your company, please contact us!
Jungo Fulfilment Solutions are an exciting new subsidiary brand within our parent company POS Direct Ltd, established to meet the growing Fulfilment needs of today's Internet Retailer.
Jungo are conveniently based in central England (Leicester – M1/M69/M6) offering secure, clean and modern Facilities and providing Warehousing ,Fulfilment, Distribution and Ecommerce solutions that can be tailored to your needs.
If you would like to come and meet us for a coffee and discuss your needs, please get in touch.
